Computer problems at work, and no IT department to take care of it for you? Don’t panic – our friendly hardware engineers will get you up and running and up to date in no time at all.

With over 8 years' experience, we've been providing the very best in IT outsourcing, helping businesses with maintenance, cabling and data security. We’ve got the specialist knowledge and manpower you need to solve your IT problem.
Our customers are always going out of their way to thank us. 

Most of our business is from repeat customers or referrals, because we always impress with our dedicated and patient service. Whatever it takes, we’ll put it right.  All our computer technicians are highly experienced and continually trained. No matter how complex your problem is, we’ll find the solution.

EtherNet Services cover a wide range of technology architectures including LAN and WAN network support services, Wireless LAN support services, Collaboration support services and Security support services.

Doing more than traditional ‘break-fix’ services, EtherNet’s Support Services offers a restoration guarantee.

Why EtherNet  for Support Services

With customer IT departments facing pressure to deliver transformational IT services hand in hand with static or reducing budget, EtherNet has considered how these deliverables can be achieved.

Choosing EtherNet  as your Support Services Partner of choice provides a wealth of benefits to you as a Partner and to your customers.

EtherNet’s Support Service offering can broaden your scope of Support Services to your customers, providing a true end to end solution, cementing and building on your existing customer relationships.
You can benefit from delivering increased reach either geographically, nationwide, or across new technologies or vendors which supplement your skill sets.
Through providing EtherNet’s flexibility in SLA’s you can tailor your proposals to match your customer’s exact requirements.

EtherNet’s contract management procedure with electronic contract sign off reduces your administration time.
The confidence that you are working with a credible organisation who can deliver exceptional Services with a proven track record. We have heavily invested in the skills, experience and infrastructure of our Service Delivery team. From ITIL best practices, ISO9001 / ISO27001 / ISO14001, Security Cleared Engineers and a true ‘lights on’ 24x7x365 NOC facility we can help demonstrate to your customers that you work with the best.

Find out more about the full features and benefits of the EtherNet  Support Service package here.

Taking a blanket approach to support levels and SLA’s is not suitable for today’s networking infrastructures. With the move towards functionality being delivered by software applications especially in the realms of voice, security and management a contracted guaranteed fix time is still imperative for the customer.

As Support Service experts we will make recommendations on how the different levels of support can be applied to benefit your customers. Reviewing the customer’s current infrastructure, product end of sale / end of life dates, vendor end of support dates and the areas which provide access to their business critical applications and data is crucial to providing the most appropriate Support Service.

EtherNet  prides itself on delivering exceptional technical and customer support. Our Support Services offer greater features and benefits than standard manufacturer support, read more about the Vendors we support

About us

We are here to provide you with free on-call and online IT Technical Support and Consultancy Services. Call us today and we will resolve your problem free of charge. Our team is highly qualified and experienced and will serve you as quickly as possible with a professional touch. We are available 24 hours - 7 Days and will provide the quality you have been looking for.
 

Contact us

We are located in Nakawa at the Akamwesi Complex. Contact us today and we will be with you in the shortest time possible.

Address : Suite No F45 Akamwesi Complex P.O.Box 4072 Kampala.

Email : This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Phone1 : +256 - 756 - 878 - 789
    Phone2 : +256 - 780 - 965 - 709
    Phone3 : +256 - 752 - 982 - 342

Our Qualifications

Our Qualifications

Our Certifications